Difference between revisions of "Support Portal"

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(Undo revision 23781 by Poseidon (Talk))
 
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{| border="0" valign="top" style="background:#051725" width=820px align=center
 
 
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| <font color="#990000"><big><big>Be aware: We are looking into issues following the release. Logins are disabled for now while fixing the problems. Sorry for the inconvenience!</big></big></font><br>
 
 
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{| border="0" valign="top" style="background:#051725" width=820px align=center
 
{| border="0" valign="top" style="background:#051725" width=820px align=center
 
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| width="50%" valign="top" style="padding-right: 20;"|
 
| width="50%" valign="top" style="padding-right: 20;"|
<div class="toc" valign="top" style="border:2px solid #3a68a6; color: #c7dbea; background-color: #003048; padding: 10px; padding-left: 16px; padding-right: 16px; font-size:150%;"><center>'''Account Support'''</center></div>
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{| valign="top" style="border-collapse:collapse; border:2px solid #3a68a6; width:100%;"
<div class="toc" valign="top" style="border:2px solid #3a68a6; color: #000; background-color: #c7dbea; padding: 10px; padding-left: 16px; padding-right: 16px; font-weight:550; height:150px;">
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|- style="color: #c7dbea; background-color: #003048; font-size:150%;"
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| style="padding: 8px; padding-left: 10px; padding-right: 10px;"|
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<center>'''Account Support'''</center>
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|- style="color: #000; background-color: #c7dbea; font-weight:550; height:140px; vertical-align:top;"
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| style="padding: 8px; padding-left: 10px; padding-right: 10px;"|
 
[[Image:Icon-Account_Support.png|right]]
 
[[Image:Icon-Account_Support.png|right]]
*{{bul}} [http://www.spiralknights.com/register/ Account Information]
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* [http://www.spiralknights.com/register/ Account Information]
*{{bul}} [http://www.spiralknights.com/register/forgot.wm Forgot Account/Password]
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* [http://www.spiralknights.com/register/forgot.wm Forgot Account/Password]
*{{bul}} [[account security|Account Security]]
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* [[account security|Account Security]]
*{{bul}} [[account issues FAQ|I can't post or edit the wiki!]]
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* [[account issues FAQ|I can't post or edit the wiki!]]
*{{bul}} [[ban|I was banned!]]
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* [[ban|I was banned!]]
*{{bul}} [https://www.spiralknights.com/support/#mail Contact Support]  
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* [mailto:support@spiralknights.com Contact Support]  
</div>
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|}
  
 
<P></P>
 
<P></P>
<div class="toc" valign="top" style="border:2px solid #3a68a6; color: #c7dbea; background-color: #003048; padding: 10px; padding-left: 16px; padding-right: 16px; font-size:150%;"><center>'''In-Game Support'''</center></div>
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{| valign="top" style="border-collapse:collapse; border:2px solid #3a68a6; width:100%;"
<div class="toc" valign="top" style="border:2px solid #3a68a6; color: #000; background-color: #c7dbea; padding: 10px; padding-left: 16px; padding-right: 16px; font-weight:550; height:150px;">
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|- style="color: #c7dbea; background-color: #003048; font-size:150%;"
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| style="padding: 8px; padding-left: 10px; padding-right: 10px;"|
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<center>'''In-Game Support'''</center>
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|- style="color: #000; background-color: #c7dbea; font-weight:550; height:200px; vertical-align:top;"
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| style="padding: 8px; padding-left: 10px; padding-right: 10px;"|
 
[[Image:Icon-In-Game_Support.png|right]]
 
[[Image:Icon-In-Game_Support.png|right]]
*{{bul}} [[Official:Introduction|New Player Guide]]
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* [[Official:Introduction|New Player Guide]]
*{{bul}} [[reporting bugs|Reporting Bugs]]
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* [[reporting bugs|Reporting Bugs]]
*{{bul}} [[complain|Reporting Players]]
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* [[complain|Reporting Players]]
*{{bul}} [[Main Page|Spiral Knights Wiki]]
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* [[Main Page|Spiral Knights Wiki]]
*{{bul}} [[Terms of Service]]
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* [[Terms of Service]]
*{{bul}} [https://www.spiralknights.com/support/#requests_new Contact In-Game Support]
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* [https://www.spiralknights.com/support/#requests_new Contact In-Game Support]
</div>
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|}
 
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| width="50%" style="padding-left: 20;" valign="top"|
 
| width="50%" style="padding-left: 20;" valign="top"|
<div class="toc" valign="top" style="border:2px solid #3a68a6; color: #c7dbea; background-color: #003048; padding: 10px; padding-left: 16px; padding-right: 16px; font-size:150%;"><center>'''Billing Support'''</center></div>
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{| valign="top" style="border-collapse:collapse; border:2px solid #3a68a6; width:100%;"
<div class="toc" valign="top" style="border:2px solid #3a68a6; color: #000; background-color: #c7dbea; padding: 10px; padding-left: 16px; padding-right: 16px; font-weight:550; height:150px;">
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|- style="color: #c7dbea; background-color: #003048; font-size:150%;"
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| style="padding: 8px; padding-left: 10px; padding-right: 10px;"|
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<center>'''Billing Support'''</center>
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|- style="color: #000; background-color: #c7dbea; font-weight:550; height:140px; vertical-align:top;"
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| style="padding: 8px; padding-left: 10px; padding-right: 10px;"|
 
[[Image:Icon-Billing_Support.png|right]]
 
[[Image:Icon-Billing_Support.png|right]]
*{{bul}} [[Billing FAQ|Payments Explained]]
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* [[Billing FAQ|Payments Explained]]
*{{bul}} [https://billing.spiralknights.com/billing/shared/select_type.jspx?choice=coins Buy Energy]
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* [https://billing.spiralknights.com/billing/shared/select_type.jspx?choice=coins Buy Energy]
*{{bul}} [https://billing.spiralknights.com/billing/coin_history.wm See Energy History]
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* [https://billing.spiralknights.com/billing/coin_history.wm See Energy History]
*{{bul}} [https://www.spiralknights.com/support/#mail Contact Billing]
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* [mailto:support@spiralknights.com Contact Support]
</div>
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|}
  
 
<P></P>
 
<P></P>
<div class="toc" valign="top" style="border:2px solid #3a68a6; color: #c7dbea; background-color: #003048; padding: 10px; padding-left: 16px; padding-right: 16px; font-size:150%;"><center>'''Technical Support'''</center></div>
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{| valign="top" style="border-collapse:collapse; border:2px solid #3a68a6; width:100%;"
<div class="toc" valign="top" style="border:2px solid #3a68a6; color: #000; background-color: #c7dbea; padding: 10px; padding-left: 16px; padding-right: 16px; font-weight:550; height:150px;">
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|- style="color: #c7dbea; background-color: #003048; font-size:150%;"
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| style="padding: 8px; padding-left: 10px; padding-right: 10px;"|
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<center>'''Technical Support'''</center>
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|- style="color: #000; background-color: #c7dbea; font-weight:550; height:200px; vertical-align:top;"
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| style="padding: 8px; padding-left: 10px; padding-right: 10px;"|
 
[[Image:Icon-Technical_Support.png|right]]
 
[[Image:Icon-Technical_Support.png|right]]
*{{bul}} [[Technical issues FAQ|Installation]]
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* [[Technical issues FAQ|Installation]]
*{{bul}} [[Technical issues FAQ|Troubleshooting]]
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* [[Technical issues FAQ|Troubleshooting]]
*{{bul}} [http://forums.spiralknights.com/forum/5 Community Help]
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* [http://forums.spiralknights.com/forum/5 Community Help]
*{{bul}} [https://www.spiralknights.com/support/#mail Contact Support]
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* [mailto:support@spiralknights.com Contact Support]
</div>
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|}
 
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|-  
 
|-  
 
| colspan="2" |
 
| colspan="2" |
 
<P>
 
<P>
[[Image:Icon-contact_us_button.png|center|link=https://www.spiralknights.com/support/#mail]]
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[[Image:Icon-contact_us_button.png|center|link=mailto:support@spiralknights.com]]
 
</P>
 
</P>
 
<br>
 
<br>
 
|}
 
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__NOTOC__
 
__NOTOC__
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Latest revision as of 14:39, 12 June 2017

Support Portal-logo.pngSupport Portal-header.png
Account Support
Icon-Account Support.png

In-Game Support
Icon-In-Game Support.png
Billing Support
Icon-Billing Support.png

Technical Support
Icon-Technical Support.png

Icon-contact us button.png


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