Difference between revisions of "Billing FAQ"

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;Is your Credit Card server secure?
 
;Is your Credit Card server secure?
Absolutely. Our credit card server is secured with 128bit industry-standard SSL encryption. You can verify this by looking for the golden padlock in the bottom corner of your web browser window.
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Absolutely. Our credit card server is secured with 256bit industry-standard SSL encryption. You can verify this by looking for the golden padlock that most browsers display for encrypted pages.
  
 
;What appears on my credit card statement?
 
;What appears on my credit card statement?
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{{showhide|PayPal|content =
 
{{showhide|PayPal|content =
[[File:Button_paypal.png|right]]You can choose to pay for Energy using a PayPal account. If you have funds in your PayPal account or use a credit card, payments are automatic and your Energy should be credited without delay.
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[[File:Button_paypal.png|right]]You can choose to pay for Energy using a PayPal account. If you have funds in your PayPal account or use a credit card there, payments are automatic and your Energy should be credited without delay.
  
For manual PayPal payments, visit the [http://www.paypal.com PayPal website], log in to your existing account (or set up a PayPal account), choose Send Money, and send your payment to paypal@threerings.net. Be sure to add your '''account name''' (not the name of you knight) and what Energy package you would like to purchase in the note field. We will need to process this payment manually, and will reply to your PayPal payment email with confirmation as soon as we can.
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For manual PayPal payments, visit the [http://www.paypal.com PayPal website], log in to your existing account (or set up a PayPal account), choose Send Money, and send your payment to paypal@threerings.net. Be sure to add your '''account name''' (not the name of you knight) and what Energy package you would like to purchase in the note field. We will process this payment manually, and will reply to your PayPal payment email with confirmation as soon as we can.
  
 
Payments from PayPal using an eCheck (electronic funds transfer from your bank account) will be credited to your Spiral Knights account when your bank clears the transaction. Your PayPal account will show an estimated clearing date for the transaction.  Once the transaction is cleared, the Energy will be credited to your account.
 
Payments from PayPal using an eCheck (electronic funds transfer from your bank account) will be credited to your Spiral Knights account when your bank clears the transaction. Your PayPal account will show an estimated clearing date for the transaction.  Once the transaction is cleared, the Energy will be credited to your account.

Revision as of 22:15, 31 March 2011

Energy Prices

200 Energy for $ 0.75 USD - That's 267 energy per dollar!
750 Energy for $ 2.45 USD - That's 306 energy per dollar!
1,600 Energy for $ 4.95 USD - That's 323 energy per dollar!
3,500 Energy for $ 9.95 USD - That's 352 energy per dollar!
7,500 Energy for $19.95 USD - That's 376 energy per dollar!
20,000 Energy for $49.95 USD - That's 400 energy per dollar!

Please visit the page on Energy for much more information on how Energy works.

You can see how your Crystal Energy was spent from the Energy History on your account page. The account name is shown in the upper right corner of the screen.

Payment Options

We currently offer the following payment options:

To choose one of the first three options above, please visit your account's Billing Page. Make sure you're logged in to the correct account (shown in the upper right corner).

We are always working on adding more payment options so check back often!

Spending Limit

Alas, due to issues with fraud and credit card abuse, we have a limit imposed on the total amount a player can spend without giving authorization to Three Rings. We apologize for any inconvenience this may cause for you.

Frequently Asked Questions


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