Difference between revisions of "Billing FAQ"

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(Money via mail)
(Payment options:)
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We currently offer the following payment options:
 
We currently offer the following payment options:
  
* Credit/debit cards
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{| class="wikitable collapsible collapsed"
* PayPal
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! * Credit/debit Cards.
* PaidByCash
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|-
* Money via mail
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| We accept '''VISA, MasterCard, American Express and Discover Card''' cards. Debit / ATM cards should work fine too. This is the preferred payment mechanism as it gives you instant access and keeps things simple for us and inexpensive for you.
 
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To choose one of the first three please visit your [https://billing.spiralknights.com/billing/shared/select_type.jspx?choice=coins Billing Page]. Make sure you're logged in to the right account shown in the upper right corner.
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We are working on adding more payment options.
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==Credit/debit card==
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We accept '''VISA, MasterCard, American Express and Discover Card''' cards. Debit / ATM cards should work fine too. This is the preferred payment mechanism as it gives you instant access and keeps things simple for us and inexpensive for you.
+
  
 
Prepaid cards as long as they are a VISA, MasterCard, American Express and Discover Card can be used too. And is certainly recommendable for those who worry about the security of using their cards online. That way you only risk the amount of that card.
 
Prepaid cards as long as they are a VISA, MasterCard, American Express and Discover Card can be used too. And is certainly recommendable for those who worry about the security of using their cards online. That way you only risk the amount of that card.
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;What appears on my credit card statement?
 
;What appears on my credit card statement?
 
Your credit card statement will show a billing for 'Spiral Knights' as well as our phone number.
 
Your credit card statement will show a billing for 'Spiral Knights' as well as our phone number.
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{| class="wikitable collapsible collapsed"
==PayPal==
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! * PayPal.
 
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|-
You can choose to pay for Energy using a PayPal account. This is an automated payment option that gives you the Energy as soon as your PayPal payment has completed, no need to wait for us to process it.
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| You can choose to pay for Energy using a PayPal account. This is an automated payment option that gives you the Energy as soon as your PayPal payment has completed, no need to wait for us to process it.
  
 
If you need to make manual PayPal payments then that is possible to. Visit the [http://www.paypal.com PayPal website], log in to your existing account or set up a PayPal account, choose Send Money, and send your payment to paypal@threerings.net. Be sure to add your account name (not the name of you knight) and what you would like to purchase to the note field. Then we will process this payment as soon as possible and reply to your PayPal payment email with confirmation.
 
If you need to make manual PayPal payments then that is possible to. Visit the [http://www.paypal.com PayPal website], log in to your existing account or set up a PayPal account, choose Send Money, and send your payment to paypal@threerings.net. Be sure to add your account name (not the name of you knight) and what you would like to purchase to the note field. Then we will process this payment as soon as possible and reply to your PayPal payment email with confirmation.
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If you have funds already in your PayPal account or you fund it from a credit card then you would make instant payments with no delay.  
 
If you have funds already in your PayPal account or you fund it from a credit card then you would make instant payments with no delay.  
 
For more information on this please see [https://www.paypal.com/cgi-bin/helpweb?cmd=_help PayPal's Help Pages].
 
For more information on this please see [https://www.paypal.com/cgi-bin/helpweb?cmd=_help PayPal's Help Pages].
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|}
  
 
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{| class="wikitable collapsible collapsed"
==PaidByCash==
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! * PaidByCash.
 
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|-
PaidByCash allows you to easily pay cash for an online purchase at one of more than 60,000 locations in the United States.   
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| PaidByCash allows you to easily pay cash for an online purchase at one of more than 60,000 locations in the United States.   
 
Search [http://www.paidbycash.com/pbc/home.jsp?merchantId=95 HERE] to find the location nearest you.
 
Search [http://www.paidbycash.com/pbc/home.jsp?merchantId=95 HERE] to find the location nearest you.
  
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For more information on how PaidByCash works, click [http://www.paidbycash.com/How_It_Works.htm HERE].
 
For more information on how PaidByCash works, click [http://www.paidbycash.com/How_It_Works.htm HERE].
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|}
  
 
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{| class="wikitable collapsible collapsed"
==Money via mail==
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! * Money via Mail.
 
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|-
If none of these options are available to you, or you simply prefer not to use any of these. Then you are welcome to send us money directly to our office in San Francisco instead.
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| If none of these options are available to you, or you simply prefer not to use any of these. Then you are welcome to send us money directly to our office in San Francisco instead.
  
 
We process the payment the same day we receive it, except on weekends. So it really depends on how fast the mail man can deliver it. Players often worry that this takes too long, but our experience is that it's shorter than most think. Also if you make larger payments consider that expediting your letter may be a small part of the payment but it ensures that we receive it faster.
 
We process the payment the same day we receive it, except on weekends. So it really depends on how fast the mail man can deliver it. Players often worry that this takes too long, but our experience is that it's shorter than most think. Also if you make larger payments consider that expediting your letter may be a small part of the payment but it ensures that we receive it faster.
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  CA 94104-0482
 
  CA 94104-0482
 
  USA
 
  USA
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|}
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To choose one of the first three please visit your [https://billing.spiralknights.com/billing/shared/select_type.jspx?choice=coins Billing Page]. Make sure you're logged in to the right account shown in the upper right corner.
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We are working on adding more payment options.

Revision as of 02:52, 12 November 2010

Energy prices

Payment options:

We currently offer the following payment options:

To choose one of the first three please visit your Billing Page. Make sure you're logged in to the right account shown in the upper right corner.

We are working on adding more payment options.

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