Equinox Prize Box Promotion

During the Equinox Prize Box Promotion, players may purchase a "prize box package" between the posting of this announcement and 11:59 PM PDT March 25, 2019. This promotion is open to players using whichever payment method they prefer (including credit card, PayPal, Paymentwall, and checks and money orders). Prize boxes can only be purchased on their own and are not included with purchases of energy. You can be certain that your purchase qualifies if a shows up in the package description on the billing page when you go to make your purchase.

Your prize box will be redeemable on any one character associated with your account. After making a purchase, your prize boxes should be delivered to you via an in-game mail from Spiral HQ. If you made your purchase while logged in to the game, you may need to log out and back on again for it to appear. All items found inside a Spring Equinox Box 2019 are delivered unbound. Available prize box items include....

• Celestial Vortex
• Celestial Saber
• Orbit Aura
• Solar and Cosmic Plasma Wings
• Celestial Dragon/Valkyrie Wings
• Celestial Nav Helm and Suit
• Galactic Guardian Helm and Vest
• Celestial Accessories

About Prize Boxes

Prize Boxes are a special type of in-game Lockbox item that do not require a Silver Key to open. Prize Boxes can contain more than one item. Prize Boxes are stored in the Usable tab of your character's Arsenal, and can be opened by right-clicking them and selecting the "Open" option.

Promotion Details

• Purchase must be made between the posting of announcement and 11:59 PM PDT March 25, 2019.
• Equinox Prize Boxes may be purchased for $4.95 each, 5 boxes for $19.95 or 14 boxes for $49.95. Prize boxes can only be purchased on their own and are not included with purchases of energy.

PayPal

It is important to note that some PayPal payment options can take several days to clear. All purchases must clear during the promotion period for them to be eligible for prize boxes. If the payment clears after the promotion period, it will not be successful. Bank transfers and eChecks are the most common form of "delayed" payment.

Checks & Money Orders

Checks and Money Order purchases must be issued by US banks and must be postmarked by the last day of the promotion, March 25, 2019. Payments postmarked after March 25, 2019 will not receive prize boxes.

Collecting Your Prize Box

Your prize boxes will be delivered to you via an in-game mail from "Spiral HQ".

Prize Box Distribution and Value

All eligible purchases will receive a prize box containing at least one (1) item, but the distribution is arbitrary, regardless of the amount of the transaction or the frequency with which purchases are made. The probability of receiving a specific item is always the same, regardless of how many purchases you make during the promotional period.

The distribution of probabilities for the bonus items included within the Spring Equinox Box 2019 Promotion will be as follows:

<1% chance for the following:

• Celestial Vortex
• Celestial Saber

2% chance for the following:

• Solar Plasma Wings
• Cosmic Plasma Wings
• Celestial Dragon Wings
• Celestial Valkyrie Wings
• Orbit Aura

18% chance for one of the following:

• Stellar Sentinel Helm
• Stellar Sentinel Suit
• Celestial Nav Helm
• Celestial Nav Suit
• Galactic Guardian Helm
• Galactic Guardian Vest
• Celestial Cat Tail
• Celestial Wolver Tail
• Celestial Plume
• Celestial Mech'tenna
• Celestial Spike Mohawk
• Celestial Bolted Vee

10% chance for 3 Variant Ticket

23% chance for 2 Variant Ticket

46% chance for 1 Variant Ticket

Each Spring Equinox Box 2019 also includes at least 1 Confetti item with an additional chance to contain up to 3.

Grey Havens offers no substitutions for these items. These items have no cash or redemption value with Grey Havens and cannot be returned for a discount.

If you are unable to retrieve your prize box or have any questions, please contact us through the Support Form so we can resolve the problem.