Gemstone Prize Box Promotions

During Gemstone Prize Box Promotions, players may purchase a "prize box package" between the start of this promo at 12:00 PM PDT on the first Wednesday of each month and 11:59 PM PDT on the second Wednesday of each month. This promotion is open to players using whichever payment method they prefer (including credit card, PayPal, and checks and money orders). Prize boxes can only be purchased on their own and are not included with purchases of energy.

The type of gemstone box purchased depends on the month you purchase it. The following boxes will be available on the first Wednesday of the month listed below:

• January: Garnet
• February: Amethyst
• March: Aquamarine
• April: Diamond
• May: Emerald
• June: Pearl
• July: Ruby
• August: Peridot
• September: Sapphire
• October: Opal
• November: Citrine
• December: Turquoise

You can be certain that your purchase qualifies if an icon for the box shows up in the package description on the billing page when you go to make your purchase. For example, in January you should see the icon for the Garnet box, .

Your prize box will be redeemable on any one character associated with your account. After making a purchase, your prize boxes should be delivered to you via an in-game mail from Spiral HQ. If you made your purchase while logged in to the game, you may need to log out and back on again for it to appear. All items found inside a Gemstone Prize Box are delivered unbound. Available prize box items include...

• Gemstone Aura
• Floating Gemstone
• Gemstone Disciple Wings
• Gemstone Crown
• Gemstone Wolver Tail
• Gemstone Cat Tail
• Gemstone Costume and Accessories

About Prize Boxes

Prize Boxes are a special type of in-game Lockbox item that do not require a Silver Key to open. Prize Boxes can contain more than one item. Prize Boxes are stored in the Usable tab of your character's Arsenal, and can be opened by right-clicking them and selecting the "Open" option.

Promotion Details

• Gemstone Prize Boxes may be purchased for $4.95 each, 5 boxes for $19.95 or 14 boxes for $49.95. Prize boxes can only be purchased on their own and are not included with purchases of energy.
• Purchases must be made between the start of this promo at 12:00 PM PDT on the first Wednesday of each month and 11:59 PM PDT on the second Wednesday of each month.
  • Garnet: January 6th, 2021 at 12:00 PM PDT through 11:59 PM PDT on January 13th, 2021.
  • Amethyst: February 3rd, 2021 at 12:00 PM PDT through 11:59 PM PDT on February 10th, 2021.
  • Aquamarine: March 3rd, 2021 at 12:00 PM PDT through 11:59 PM PDT on March 10th, 2021.
  • Diamond: April 7th, 2021 at 12:00 PM PDT through 11:59 PM PDT on April 14th, 2021.
  • Emerald: May 5th, 2021 at 12:00 PM PDT through 11:59 PM PDT on May 12th, 2021.
  • Pearl: June 2nd, 2021 at 12:00 PM PDT through 11:59 PM PDT on June 9th, 2021.
  • Ruby: July 7th, 2021 at 12:00 PM PDT through 11:59 PM PDT on July 14th, 2021.
  • Peridot: August 4th, 2021 at 12:00 PM PDT through 11:59 PM PDT on August 11th, 2021.
  • Sapphire: September 1st, 2021 at 12:00 PM PDT through 11:59 PM PDT on September 8th, 2021.
  • Opal: October 6th, 2021 at 12:00 PM PDT through 11:59 PM PDT on October 13th, 2021.
  • Citrine: November 3rd, 2021 at 12:00 PM PDT through 11:59 PM PDT on November 10th, 2021.
  • Turquoise: December 1st, 2021 at 12:00 PM PDT through 11:59 PM PDT on December 8th, 2021.

PayPal

It is important to note that some PayPal payment options can take several days to clear. All purchases must clear during the promotion period for them to be eligible for prize boxes. If the payment clears after the promotion period, it will not be successful. Bank transfers and eChecks are the most common form of "delayed" payment.

Checks & Money Orders

Checks and Money Order purchases must be issued by US banks and must be postmarked by the last day of the promotion, January 6, 2021. Payments postmarked after January 6, 2021 will not receive prize boxes.

Collecting Your Prize Box

Your prize boxes will be delivered to you via an in-game mail from "Spiral HQ".

Prize Box Distribution and Value

All eligible purchases will receive a prize box containing at least one (1) item, but the distribution is arbitrary, regardless of the amount of the transaction or the frequency with which purchases are made. The probability of receiving a specific item is always the same, regardless of how many purchases you make during the promotional period.

Each box has the same odds for each type of item. The type of gemstone the box has is determined by the box purchased. See the promotion details above to determine what type of gemstone your box will be.

The distribution of probabilities for the bonus items included within the Gemstone Prize Box Promotion will be as follows:

1.5% chance for the following:

• Gemstone Aura

13.5% chance for one of the following:

• Floating Gemstones
• Gemstone Disciple Wings
• Gemstone Crown
• Gemstone Wolver Tail
• Gemstone Cat Tail

20% chance for one of the following:

• Gemstone Side Blade
• Gemstone Wings
• Gemstone Bomb Bundle
• Gemstone Crest
• Gemstone Parrying Blade
• Gemstone Plume
• Gemstone Ribbon
• Gemstone Scarf
• Gemstone Dapper Combo
• Gemstone Power Scanner
• Gemstone Glasses
• Gemstone Round Shades
• Gemstone Com Unit
• Gemstone Mecha Wings
• Gemstone Vertical Vents
• Gemstone Bolted Vee
• Gemstone Headband
• Gemstone Maid Headband
• Gemstone Toupee

30% chance for one of the following:

• Gemstone Crescent Helm
• Gemstone Fur Cap
• Gemstone Hood
• Gemstone Pith Helm
• Gemstone Plate Helm
• Gemstone Round Helm
• Gemstone Sallet
• Gemstone Scale Helm
• Gemstone Tailed Helm
• Gemstone Winged Helm

35% chance for one of the following:

• Gemstone Flak Jacket
• Gemstone Fur Coat
• Gemstone Cloak
• Gemstone Brigandine
• Gemstone Plate Mail
• Gemstone Draped Armor
• Gemstone Cuirass
• Gemstone Scale Mail
• Gemstone Culet
• Gemstone Raiment

Grey Havens offers no substitutions for these items. These items have no cash or redemption value with Grey Havens and cannot be returned for a discount. If you are unable to retrieve your prize box or have any questions, please contact us through the Support Form so we can resolve the problem.