Vile Prize Box Promotion

During the Vile Prize Box Promotion, players may purchase a "prize box package" between the posting of this announcement and 11:59 PM PDT November 06, 2019. This promotion is open to players using whichever payment method they prefer (including credit card, PayPal, UltimatePay, and checks and money orders). Payments from Boku (mobile phone payments) cannot be accepted for these prize box packages. Prize boxes can only be purchased on their own and are not included with purchases of energy. You can be certain that your purchase qualifies if a shows up in the package description on the billing page when you go to make your purchase.

Your prize box will be redeemable on any one character associated with your account. After making a purchase, your prize boxes should be delivered to you via an in-game mail from Spiral HQ. If you made your purchase while logged in to the game, you may need to log out and back on again for it to appear. All items found inside a Vile Prize Box are delivered unbound. Available prize box items include...

• Venom Fiend Wings, Mail, and Mask
• Venomous Aura
• Vile Helms and Armors
• Vile Accessories

About Prize Boxes

Prize Boxes are a special type of in-game Lockbox item that do not require a Silver Key to open. Prize Boxes can contain more than one item. Prize Boxes are stored in the Usable tab of your character's Arsenal, and can be opened by right-clicking them and selecting the "Open" option.

Promotion Details

• Purchase must be made between the posting of this announcement and 11:59 PM PDT November 06, 2019.
• Vile Prize Boxes may be purchased for $4.95 each, 5 boxes for $19.95 or 14 boxes for $49.95. Prize boxes can only be purchased on their own and are not included with purchases of energy.

PayPal

It is important to note that some PayPal payment options can take several days to clear. All purchases must clear during the promotion period for them to be eligible for prize boxes. If the payment clears after the promotion period, it will not be successful. Bank transfers and eChecks are the most common form of "delayed" payment.

Checks & Money Orders

Checks and Money Order purchases must be issued by US banks and must be postmarked by the last day of the promotion, November 06, 2019. Payments postmarked after November 06, 2019 will not receive prize boxes.

Collecting Your Prize Box

Your prize boxes will be delivered to you via an in-game mail from "Spiral HQ".

Prize Box Distribution and Value

All eligible purchases will receive a prize box containing at least one (1) item, but the distribution is arbitrary, regardless of the amount of the transaction or the frequency with which purchases are made. The probability of receiving a specific item is always the same, regardless of how many purchases you make during the promotional period.

The distribution of probabilities for the bonus items included within the Vile Prize Box Promotion will be as follows:

1.5% chance for the following:

• Venomous Aura

13.5% chance for one of the following:

• Venom Fiend Wings
• Venom Fiend Mail
• Venom Fiend Mask

20% chance for one of the following:

• Vile Side Blade
• Vile Wings
• Vile Bomb Bundle
• Vile Crest
• Vile Parrying Blade
• Vile Plume
• Vile Ribbon
• Vile Scarf
• Vile Dapper Combo
• Vile Power Scanner
• Vile Glasses
• Vile Round Shades
• Vile Com Unit
• Vile Mecha Wings
• Vile Vertical Vents
• Vile Bolted Vee
• Vile Headband
• Vile Maid Headband
• Vile Toupee

30% chance for one of the following:

• Vile Crescent Helm
• Vile Fur Cap
• Vile Hood
• Vile Pith Helm
• Vile Plate Helm
• Vile Round Helm
• Vile Sallet
• Vile Scale Helm
• Vile Tailed Helm
• Vile Winged Helm

35% chance for one of the following:

• Vile Flak Jacket
• Vile Fur Coat
• Vile Cloak
• Vile Brigandine
• Vile Plate Mail
• Vile Draped Armor
• Vile Cuirass
• Vile Scale Mail
• Vile Culet
• Vile Raiment

Grey Havens offers no substitutions for these items. These items have no cash or redemption value with Grey Havens and cannot be returned for a discount.

If you are unable to retrieve your prize box or have any questions, please contact us through the Support Form so we can resolve the problem.