Difference between revisions of "Billing FAQ"

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(Payment options)
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   <div style="text-align:left" class="NavHead">Credit & Debit cards</div>
 
   <div style="text-align:left" class="NavHead">Credit & Debit cards</div>
 
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[[File:Button_cc.png|right]]
 
We accept '''VISA, MasterCard, American Express and Discover Card''' cards. Debit / ATM cards should work fine too. This is the preferred payment mechanism as it gives you instant access and keeps things simple for us and inexpensive for you.
 
We accept '''VISA, MasterCard, American Express and Discover Card''' cards. Debit / ATM cards should work fine too. This is the preferred payment mechanism as it gives you instant access and keeps things simple for us and inexpensive for you.
  
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   <div style="text-align:left" class="NavHead">PayPal</div>
 
   <div style="text-align:left" class="NavHead">PayPal</div>
 
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You can choose to pay for Energy using a PayPal account. This is an automated payment option that gives you the Energy as soon as your PayPal payment has completed, no need to wait for us to process it.
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[[File:Button_paypal.png|right]]You can choose to pay for Energy using a PayPal account. This is an automated payment option that gives you the Energy as soon as your PayPal payment has completed, no need to wait for us to process it.
  
 
If you need to make manual PayPal payments then that is possible too. Visit the [http://www.paypal.com PayPal website], log in to your existing account or set up a PayPal account, choose Send Money, and send your payment to paypal@threerings.net. Be sure to add your account name (not the name of you knight) and what you would like to purchase to the note field. Then we will process this payment as soon as possible and reply to your PayPal payment email with confirmation.
 
If you need to make manual PayPal payments then that is possible too. Visit the [http://www.paypal.com PayPal website], log in to your existing account or set up a PayPal account, choose Send Money, and send your payment to paypal@threerings.net. Be sure to add your account name (not the name of you knight) and what you would like to purchase to the note field. Then we will process this payment as soon as possible and reply to your PayPal payment email with confirmation.
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   <div style="text-align:left" class="NavHead">PaidByCash</div>
 
   <div style="text-align:left" class="NavHead">PaidByCash</div>
 
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PaidByCash allows you to easily pay cash for an online purchase at one of more than 60,000 locations in the United States.   
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[[File:Button_paidbycash.png|right]]PaidByCash allows you to easily pay cash for an online purchase at one of more than 60,000 locations in the United States.   
 
Search [http://www.paidbycash.com/pbc/home.jsp?merchantId=95 HERE] to find the location nearest you.
 
Search [http://www.paidbycash.com/pbc/home.jsp?merchantId=95 HERE] to find the location nearest you.
  
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   <div style="text-align:left" class="NavHead">Money via Mail</div>
 
   <div style="text-align:left" class="NavHead">Money via Mail</div>
 
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If none of the other payment options are available to you, or you simply prefer not to use any of those. Then you are welcome to send us money directly to our office in San Francisco instead.
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[[File:Button_mail.png|right]]If none of the other payment options are available to you, or you simply prefer not to use any of those. Then you are welcome to send us money directly to our office in San Francisco instead.
  
 
We process the payment the same day we receive it, except on weekends. So it really depends on how fast the mail man can deliver it. Players often worry that this takes too long, but our experience is that it's shorter than most think. Also if you make larger payments consider that expediting your letter may be a small part of the payment but it ensures that we receive it faster.
 
We process the payment the same day we receive it, except on weekends. So it really depends on how fast the mail man can deliver it. Players often worry that this takes too long, but our experience is that it's shorter than most think. Also if you make larger payments consider that expediting your letter may be a small part of the payment but it ensures that we receive it faster.

Revision as of 08:28, 23 November 2010

Energy prices

    200 Energy for $ 0.75 USD  -  That's 267 energy per dollar!
    750 Energy for $ 2.45 USD  -  That's 306 energy per dollar!
  1,600 Energy for $ 4.95 USD  -  That's 323 energy per dollar!
  3,500 Energy for $ 9.95 USD  -  That's 352 energy per dollar!
  7,500 Energy for $19.95 USD  -  That's 376 energy per dollar!
 20,000 Energy for $49.95 USD  -  That's 400 energy per dollar!

Please visit the page on Energy for much more information on how Energy works.

You can see what your Energy has been spent on, on the Energy History page on your account page. Be sure to check that you're logged into the right account, if already logged in you can see the account name in the upper right corner.


Payment options

We currently offer the following payment options:

To choose one of the first three please visit your Billing Page. Make sure you're logged in to the right account shown in the upper right corner.

We are working on adding more payment options.

Spending Limit

We have a spending limit in place to protect the owner of the payment method from abuse, and to protect the game itself. This may seem strange that we don't want to receive all the payments players want to make, but experience unfortunately has shown us that we need to have this in place to prevent unlimited abuse, otherwise we certainly would prefer not to have such a system. We do apologize for the inconvenience this may cause for you.


Billing questions


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