Volcanic Prize Box Promotion November 2016

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Volcanic Prize Box Promotion

During the Volcanic Prize Box Promotion, players may purchase a "prize box package" between the posting of this announcement and 11:59 PM PST November 16, 2016. This promotion is open to players using whichever payment method they prefer (including credit card, PayPal, Paymentwall and checks and money orders). Payments from Boku (mobile phone payments) cannot be accepted for these prize box packages. Prize boxes can only be purchased on their own and are not included with purchases of energy. You can be certain that your purchase qualifies if a Volcanic icon.png shows up in the package description on the billing page when you go to make your purchase.

Your prize box will be redeemable on any one character associated with your account. After making a purchase, your prize boxes should be delivered to you via an in-game mail from Spiral HQ. If you made your purchase while logged in to the game, you may need to log out and back on again for it to appear. All items found inside a Volcanic Prize Box are delivered unbound. Available prize box items include....

  • Fiery Aura (new)
  • Maskeraith Volcanic Egg
  • Plated Pathfinder Armor (new)
  • Plated Sentinel Armor (new)
  • Plated Shade Armor (new)
  • Plated Pathfinder Helm (new)
  • Plated Sentinel Helm (new)
  • Plated Shade Helm (new)
  • Volcanic Accessories
  • Other Volcanic Armor and Helms

About Prize Boxes

Prize Boxes are a special type of in-game Lockbox item that do not require a Silver Key to open. Prize Boxes are stored in the Usable tab of your character's Arsenal, and can be opened by right-clicking them and selecting the "Open" option.

Promotion Details

  • Purchase must be made between the posting of this announcement and 11:59 PM PST November 16, 2016.
  • Volcanic Prize Boxs may be purchased for $4.95 each, 5 boxes for $19.95 or 14 boxes for $49.95. Prize boxes can only be purchased on their own and are not included with purchases of energy.


It is important to note that some PayPal payment options can take several days to clear. All purchases must clear during the promotion period for them to be eligible for prize boxes. If the payment clears after the promotion period, it will not be successful. Bank transfers and eChecks are the most common form of "delayed" payment.

Checks & Money Orders

Checks and Money Order purchases must be issued by US banks and must be postmarked by the last day of the promotion, November 16, 2016. Payments postmarked after November 16, 2016 will not receive prize boxes.

Collecting Your Prize Box

Your prize boxes will be delivered to you via an in-game mail from "Spiral HQ".

Prize Box Distribution and Value

All eligible purchases will receive a prize box containing one (1) item, but the distribution is arbitrary, regardless of the amount of the transaction or the frequency with which purchases are made. The probability of receiving a specific item is always the same, regardless of how many purchases you make during the promotional period.

The distribution of probabilities for the bonus items included within the Volcanic Prize Boxs will be as follows:

<1% chance for the following:

  • Fiery Aura (footstep)

3.5% chance for the following:

  • Volcanic Maskeraith Egg

4% chance for the following:

  • Volcanic Plated Pathfinder Armor
  • Volcanic Plated Sentinel Armor
  • Volcanic Plated Shade Armor

7% chance for the following:

  • Volcanic Plated Pathfinder Helm
  • Volcanic Plated Sentinel Helm
  • Volcanic Plated Helm Helm

20% chance for the following:

  • Volcanic Brigandine
  • Volcanic Cloak
  • Volcanic Cuirass
  • Volcanic Culet
  • Volcanic Draped Armor
  • Volcanic Flak Jacket
  • Volcanic Fur Coat
  • Volcanic Plate Mail
  • Volcanic Raiment
  • Volcanic Scale Mail

30% chance for the following:

  • Magmatic Shackles
  • Volcanic Bunny tail
  • Volcanic Cat tail
  • Volcanic Clockwork crest
  • Volcanic Crest
  • Volcanic Exhaust Pipes
  • Volcanic Extension Cord
  • Volcanic Extra Broken Vertical Vents
  • Volcanic Extra Vertical Vents
  • Volcanic Gear Halo
  • Volcanic Grand Topper
  • Volcanic Gremlin Goggles
  • Volcanic Pony Tail
  • Volcanic sealed Pauldrons
  • Volcanic spiral Horns
  • Volcanic spiraltail
  • Volcanic Tome
  • Volcanic Whiskers
  • Volcanic Wind-Up Key
  • Volcanic Wrench

35% chance for the following:

  • Volcanic Crescent Helm
  • Volcanic Fur Cap
  • Volcanic Hood
  • Volcanic Pith Helm
  • Volcanic Plate Helm
  • Volcanic Round Helm
  • Volcanic Sallet
  • Volcanic Scale Helm
  • Volcanic Tailed Helm
  • Volcanic Winged Helm

Grey Havens offers no substitutions for these items. These items have no cash or redemption value with Grey Havens and cannot be returned for a discount.

If you are unable to retrieve your prize box or have any questions, please contact us through the Support Form so we can resolve the problem.

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