Grey Prize Box Promotion November 2017

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Grey Box Promotion

During the Grey Box Promotion, players may purchase a "prize box package" between the posting of this announcement and 11:59 PM PST November 30, 2017. This promotion is open to players using whichever payment method they prefer (including credit card, PayPal, Paymentwall and checks and money orders). Payments from Boku (mobile phone payments) cannot be accepted for these prize box packages. Prize boxes can only be purchased on their own and are not included with purchases of energy. You can be certain that your purchase qualifies if a Grey icon.png shows up in the package description on the billing page when you go to make your purchase.

Your prize box will be redeemable on any one character associated with your account. After making a purchase, your prize boxes should be delivered to you via an in-game mail from Spiral HQ. If you made your purchase while logged in to the game, you may need to log out and back on again for it to appear. All items found inside a Grey Box are delivered unbound. Available prize box items include....

  • Silver Personal Color
  • Grey Aura
  • Maskeraith Pod (Grey), Drakon Pod (Grey), and Seraphynx Pod (Grey)
  • Grey Dragon and Valkyrie Wings
  • Costumes
  • Accessories

About Prize Boxes

Prize Boxes are a special type of in-game Lockbox item that do not require a Silver Key to open. Prize Boxes are stored in the Usable tab of your character's Arsenal, and can be opened by right-clicking them and selecting the "Open" option.

Promotion Details

  • Purchase must be made between the posting of this announcement and 11:59 PM PST November 30, 2017.
  • Grey Boxes may be purchased for $4.95 each, 5 boxes for $19.95 or 14 boxes for $49.95. Prize boxes can only be purchased on their own and are not included with purchases of energy.


It is important to note that some PayPal payment options can take several days to clear. All purchases must clear during the promotion period for them to be eligible for prize boxes. If the payment clears after the promotion period, it will not be successful. Bank transfers and eChecks are the most common form of "delayed" payment.

Checks & Money Orders

Checks and Money Order purchases must be issued by US banks and must be postmarked by the last day of the promotion, November 30, 2017. Payments postmarked after November 30, 2017 will not receive prize boxes.

Collecting Your Prize Box

Your prize boxes will be delivered to you via an in-game mail from "Spiral HQ".

Prize Box Distribution and Value

All eligible purchases will receive a prize box containing one (1) item, but the distribution is arbitrary, regardless of the amount of the transaction or the frequency with which purchases are made. The probability of receiving a specific item is always the same, regardless of how many purchases you make during the promotional period.

The distribution of probabilities for the bonus items included within the Grey Boxes will be as follows:

1% chance for the following:

  • Silver Personal Color

1% chance for the following:

  • Grey Aura

5% chance for the following:

  • Maskeraith Pod (Grey)
  • Drakon Pod (Grey)
  • Seraphynx Pod (Grey)

5% chance for the following:

  • Dragon Wings
  • Valkyrie Wings

15% chance for the following:

  • Bent Vertical Vents
  • Cat Tail
  • Exhaust Pipes
  • Extension Cord
  • Extra Vertical Vents
  • Gear Halo
  • Grand Topper
  • Gremlin Goggles
  • Sealed Pauldrons
  • Spiraltail
  • Splendid Topper
  • Tome Of Rage
  • Wind-up Key
  • Wrench


  • Brigandine
  • Cloak
  • Cuirass
  • Culet
  • Draped Armor
  • Flak Jacket
  • Fur Coat
  • Plate Mail
  • Raiment
  • Scale Mail

20% chance for the following:

  • Crescent Helm
  • Fur Cap
  • Hood
  • Pith Helm
  • Plate Helm
  • Round Helm
  • Sallet
  • Scale Helm
  • Tailed Helm
  • Winged Helm

42% chance for the following:

  • Aero Fin
  • Ankle Booster
  • Barrel Belly
  • Binocular Visor
  • Binoculars
  • Bolted Vee
  • Bomb Bandolier
  • Canteen
  • Com Unit
  • Dapper Combo
  • Devious Horns
  • Goggles
  • Headlamp
  • Helm Guards
  • Helm-mounted Display
  • Intel Tube
  • Knight Vision Goggles
  • Maedate
  • Maid Headband
  • Mech'tennas
  • Mecha Wings
  • Mohawk
  • Munitions Pack
  • Parrying Blade
  • Pipe
  • Rebreather
  • Sensor Unit
  • Shoulder Booster
  • Side Blade
  • Spike Mohawk
  • Targeting Module
  • Vented Visor
  • Vertical Vents
  • Vitakit
  • Wide Vee
  • Wings

Grey Havens offers no substitutions for these items. These items have no cash or redemption value with Grey Havens and cannot be returned for a discount.

If you are unable to retrieve your prize box or have any questions, please contact us through the Support Form so we can resolve the problem.

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