Support
From SpiralKnights
If you are looking for general support options, try the Support Portal. | |
The support portal has useful links for Technical, Billing, In-Game, and Account Support. |
Have questions?
Please address your support inquiries to the following, depending on their nature:
- To report violations of the Terms of Service and Community Standards, use the complaint system.
- For technical issues and bug reports, visit the Technical Support and Bug Reports forums, respectively.
- For general discussion, visit the General Discussion forum.
- For specific billing questions, please use the support form. Be sure to include your account name (not the knight name) and if it's regarding a payment already made then please list the following:
- Name, address and last 6 digits of the credit card used.
- Or the email address of the PayPal account used.
- Dates and amounts of the payments.
- Information on other payment method used.
- As well as listing the problem or question.
Other useful links
- Spiral Knights' Terms of Service and Community Standards
- Support Portal
- How to complain players who break the Terms of Service
- Account security
- Technical issues FAQ
- Billing FAQ